Free Shipping on Orders Over $300!

Free Shipping on Orders Over $300!

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Shipping & Returns

1. Introduction

This Shipping & Returns Policy (“Policy”) governs the shipment, delivery, and return of firearms, ammunition, and related products (“Products”) purchased from our website (“Site”). By placing an order, you agree to this Policy as well as our Terms & Conditions.

2. Shipping Eligibility & Restrictions

We ship Products only within the United States and only to jurisdictions where such Products are lawful.

2.1 Firearms

Firearms cannot be shipped directly to your residence. All firearms must be shipped to a Federal Firearms License (FFL) dealer of your choosing. You are responsible for:

  • Selecting a valid FFL
  • Confirming the FFL accepts transfers
  • Paying any transfer fees charged by the FFL
  • Completing ATF Form 4473 at the FFL
  • Passing the NICS background check
2.2 Ammunition

Ammunition may be shipped directly to your residence unless restricted by state or local law. We do not ship ammunition to prohibited jurisdictions, including but not limited to: CA, NY, MA, CT, NJ, certain areas of IL, and Washington D.C. 

2.3 Age Requirements
  • 18+ for long guns and rifle/shotgun ammunition
  • 21+ for handguns and handgun ammunition

Age verification may be required.

3. Order Processing Times

Orders typically process within 2–5 business days, excluding weekends and holidays. Processing times may be extended due to:

  • High order volume
  • Compliance verification
  • Inventory delays
  • Weather or carrier disruptions

Processing time does not include shipping transit time.

4. Shipping Methods & Delivery

4.1 Firearms

Firearms are shipped only to licensed FFL dealers. Delivery times vary based on:

  • Carrier schedules
  • FFL availability
  • Regional regulations

Adult signature may be required.

4.2 Ammunition & Accessories

Ammunition and non‑regulated accessories ship directly to the customer unless restricted. Delivery estimates are provided by carriers but are not guaranteed.

4.3 Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders lost due to incorrect addresses are not eligible for refund.

5. Shipping Fees

Shipping fees are calculated at checkout based on:

  • Product type
  • Weight
  • Destination
  • Carrier selection

Shipping fees are non‑refundable unless required by law.

6. Order Cancellations

6.1 Customer‑Requested Cancellations

Orders may be canceled before processing begins. Once processing starts, cancellations may incur a 10–15% cancellation fee.

6.2 Firearm Background Check Denials

If your background check is denied or delayed beyond legal limits:

  • The firearm will be returned to inventory
  • You will be refunded minus a 15% restocking fee

7. Returns & Exchanges

Due to federal regulations, certain Products cannot be returned.

7.1 Non‑Returnable Items

The following items are non‑returnable except in cases of manufacturer defect or shipping damage:

  • Firearms
  • Ammunition
  • Serialized components
  • Special‑order or custom items
7.2 Returnable Items

Non‑regulated items (gear, apparel, accessories) may be returned within 30 days if:

  • Unused
  • In original packaging
  • Free of wear, damage, or modification
7.3 Return Authorization

All returns require prior approval. Unauthorized returns will be refused.

7.4 Refunds

Refunds are issued to the original payment method after inspection. Refunds may be reduced for:

  • Restocking fees
  • Missing components
  • Excessive wear
  • Shipping costs

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 72 hours of delivery. We may request:

  • Photos of the damage
  • Packaging documentation
  • Order verification

Approved claims will be resolved through replacement or refund at our discretion.

9. Lost or Stolen Shipments

Once a package is marked “Delivered” by the carrier, the Company is not responsible for:

  • Theft
  • Misplacement
  • Unauthorized receipt

Customers must file claims directly with the carrier.

10. Compliance With Laws

By placing an order, you certify that:

  • You are legally permitted to purchase the Products
  • You will comply with all federal, state, and local laws
  • You will not attempt to bypass FFL or background check requirements

We cooperate fully with law enforcement and regulatory agencies.

11. Changes to This Policy

We may update this Policy at any time. Continued use of the Site constitutes acceptance of the revised Policy.

12. Contact Information

For questions regarding shipping or returns, contact our support team via email at info@g3earms.com